Industry Consulting | Dec 2020

SIP Trunking Services Evolution

Global

This SIP Trunking report is mainly about developments with respect to technology innovations, customer requirements and service offerings over the coming 2-3 years (horizon 2022). Indeed, the study is not just about precise feature roadmap developments for the next 12 months, but more about how SIP trunk services in general, could / should look like by 2022. Thus the study is more explorative and future oriented, and aspects such as SDN, virtualisation NFV/VNF, SD-WAN, Cloud - especially Cloud UC / UCaaS - are particularly discussed.

Report Highlights

SIP trunking providers' increasing country coverage

Voice as application over 3rd-party internet access

SD-WAN impact on voice

Pricing models

Portals

Other aspects such as SIP trunks for call centres, SLA, resiliency, quality and security, APIs, VNFs and CPaaS, Self-healing and AI, Speaker recognition, automatic translations and speech assistants, Temporary numbers, numbers flagged for a particular usage, Microsoft: partner or competitor

Market Coverage

Asia Pacific, Europe, The Americas

Company Coverage

AT&T, BT, Colt, GTT, OBS, NTT, Tata, Telefonica, Verizon, and other global carriers

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