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Solution providers: mainly network operators
Specialised providers: development of end devices and software solutions
Offered solutions for disabled people: focus on hearing and visually impaired people
France Telecom is the largest telecom carrier in Western Europe
Fixed telephony: continued decline
Mobile services: where will further growth come from
BT loses ground in data communications
Top-10 groups subsidiaries hold significant market shares.
Outlook: minimum movement in the top ranking but new entrants expected....