Presented as a more effective alternative to audioconferencing and, especially, to face-to-face meetings, according to many videoconferencing should already have become ubiquitous in our workplace.
In reality, videoconferencing seems only to be an everlasting promise due to materialise soon. But what is the reality? Who uses videoconferencing and why? Let's have a look at the key factors: the profile of the main markets, the main players, the user segments, and the usage and expected development of this service.