Clear customer’s tendency to choose hybrid deployments of Identity & Access Management (IAM) solutions — Key offer elements are interface ease-of-use, flexibility and granularity of the different options — Verticals as healthcare, banking, insurance and utility services repre- sent strong potential markets.
Stuttgart, Germany — Identity and Access Management (IAM) is still largely deployed onpremise rather than in the cloud, despite this solution is growing in relevance. Many players — such as Dell, IBM, NetIQ and Oracle — are not even directly offering cloud IAM services. Instead, they sell IAM software, which can be hosted by a customer or a SaaS provider in their own data centres and deployed as a private cloud solution. There is a clear customer’s tendency to choose hybrid deployments, which consist of an on-premise IAM solution and a cloud Single Sign On (SSO) service. Indeed, partnerships and collaborations among IAM and cloud SSO players are quite popular in order to address the full IAM needs of enterprise customers.
This results from a recent InfoCom study carried out on different elements of the offers for security services for a large number of providers worldwide. The research also highlighted the price strategies, SLAs and go-to-market models of the different providers. The analysis also illustrates how security be the main challenge confronting cloud IAM services, especially after privacy breaches witnessed recently. Largely because of security and hosting issues, InfoCom expects that hybrid deployments will still be prevalent over the next coming years.
Current cloud IAM offers in the market consist of two fundamental elements: provisioning and access governance. Provisioning permits to automate the management of identities and their synchronisation with the applications, allowing also user’s self-registration: this reduces the intervention of IT administrators and facilitates access certification to all applications. Access governance features, instead, involve the processing and certification of user access, implementation of approval workflows and Segregation of Duties (SoD), user entitlements and access policies, as well as review, remediation and removal of orphan accounts. Key offer elements are the ease-of-use of the interface, flexibility and granularity of the different options and features as well as the availability of various standard reporting options.
Due to their heavy audit requirements, verticals such as the healthcare industry, banking, insurance, telecoms, IT and utility services represent strong potential markets for cloud IM providers. Companies in the manufacturing, retail, logistics and transportation sectors may also represent an opportunity because of their heavy reliance on ERP and CRM cloud applications. For these industries, however, the crucial issues will be hosting location and service availability, as they mostly require IT solutions with very high service availability, backed with business continuity and disaster recovery plans.
About this extract:
These are some of the results of a recent study conducted by InfoCom surveying IAM providers about offers currently available for business customers. The study analyses service features, pricing strategies, different standardized security solutions, go-to-market models as well as potentials and opportunities in different vertical markets. If you are interested to know more, do not hesitate to get in contact with us. Talk to us. We listen.
InfoCom is a market research and consultancy company with over 25 years experience providing strategic analyses and planning assistance to stakeholders in the telecommunications, IT and multimedia industries. InfoCom’s independent and fact-based analyses highlight trends and opportunities, supporting decision makers to understand market dynamics in order to improve their competitive advantage.