The Western Europe region recorded a 2.7% YoY decline in total fixed telephony channels to around 180m as of end-2019. The said contraction was still due to the negative impact of fixed-to-mobile substitution coupled by the growing adoption of OTT voice and messaging services, in general. However, InfoCom noted some marginal year-on-year improvements in fixed voice development particularly in Cyprus, France, Switzerland, and the United Kingdom – driven mainly by the active IP migration of some major operators. For instance, in Cyprus, the 3.8% increase in 4Q19 was mainly due to the transition of its incumbent’s (Cyta) subscribers to VoIP and Cablenet’s decision to provide fixed voice service as part of a product bundle only. Swisscom also completed its IP migration last March 2020, while Deutsche Telekom in Germany announced that it will complete its IP migration before the end of 2020. As of 4Q19, VoIP channels in Germany and Switzerland already constitute around 93% and 99% respectively of the total fixed voice channels.CLICK HERE TO FIND OUT MORE INFORMATION ABOUT THIS REPORT.